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Customer Support Executive Jobs in Bangalore,Mumbai,Chennai - WBG Systems

Last Date 13 Jun 2020
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WBG Systems - Job Details

Date of posting: 14 Apr 20
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 Required skills :

1.     Proficiency in MS Office: Word and Excel, PC Operations, web-browsing and web-navigation

2.     Exceptional time-management, organisational and problem-solving skills

3.     Excellent oral and written communication skills

4.     Strong attention to detail

5.     Good listening skills and rapport-building

    Job Summary

    Job Type : Full Time
    Job Category : Diploma,BSc/BCA/BBM,Tech Support
    Hiring Process : Face to Face Interview, Telephonic Interview
    Who can apply : Freshers

    About WBG Systems

    WBG SYSTEMS a provider of Technology, Outsourcing & Consulting Services and Solution provider in Media Productions. The corporate Profile and Management holds a Deep industry and business process knowledge, a partnership approach, comprehensive service offerings and a proven track record enable WBG Systems to deliver business value to many of the world’s leading companies. 
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    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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    WBG Systems recruiting Customer Support Executive candidates nearby Bangalore, Mumbai, Chennai(T. Nagar ).WBG Systems vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
    WBG Systems Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore, Mumbai, Chennai(T. Nagar ) can apply for Customer Support Executive position in WBG Systems. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the WBG Systems recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of WBG Systems and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of WBG Systems and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in WBG Systems and near your city and get a secured career.