Customer Support Executive Jobs in Bangalore - Nest Away
Job Description
NestAway is hiring Executive / Senior Executive Customer Service.
Roles & Responsibilities:
- Effectively manage large amounts of incoming calls & emails
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Particulars
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id318809
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
Nestaway is India's fastest growing 'Home Rental Network' attempting to provide better rental solutions via design and technology. We help you find, book & move-in to a rental home of choice across Indian cities - all from within an app. Not just that, we help you move-in, ask for services from tap leakage to door lock broken, pay your rent & finally moveout - again all within the app. Whatever is your budget (INR 4000 to 100,000), whatever you call home( a bed, a room or an entire house), we have something for you. 10,000+ people call us home. 2500+ Owners call us friends. We are building India's much needed social infrastructure of affordable city housing. They say we suffer from a rare condition frequently observed among poets - 'imagination & empathy'.
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