Customer Support Executive Jobs in Bangalore - Nexplace Info Pvt Ltd
Customer Support Executive
Nexplace Info Pvt Ltd
0 Years
12500 - 15500 Monthly
Expired
Posted: 14 Aug 21
Job Description
Responsibilities of candidates include:
* Handle Customer's Inbound and Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services.
*Should know English+ Kannada/ Telugu/Tamil/HIndi/Malayalam/Marathi/Bengali/Kasmiri/Gujarati/Punjabi/Oriya/Assam V5 and above.
*Freshers and Experience can apply.
*Work from office.
*Day Rotational Shift
* Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
* Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
* Follow up to ensure that appropriate actions are taken on customer requests
* Refer unresolved customer grievances or special requests to designated departments for further investigation
* Handle Customer's Inbound and Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services.
*Should know English+ Kannada/ Telugu/Tamil/HIndi/Malayalam/Marathi/Bengali/Kasmiri/Gujarati/Punjabi/Oriya/Assam V5 and above.
*Freshers and Experience can apply.
*Work from office.
*Day Rotational Shift
* Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
* Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
* Follow up to ensure that appropriate actions are taken on customer requests
* Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BBA/BBM, BCA, BSc, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1289905
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Bommanahalli, Madivala
State Karnataka
Country India
About Company
Leading IT & non IT Staffing solution provider that helps clients maximize their performance by Leveraging best talents having technical expertise & domain wide experienceAs we enter a new era of growth, we are transforming new strategy, one which is supported by changing how we operate to embrace ways of working and to enhance our culture.By creating a challenger mindset among our 200+ employees, and putting the consumer at the centre of the business, we seek to strengthen sustainable delivery and unlock long-term value for all our stakeholders.Integral to the long-term success of our business is our sustainability strategy. We take pride in behaving responsibly and running our business the right way. It’s not just the right thing to do – it underpins the ongoing growth and development of our business.OUR BUSINESS
Our core business is built around a comprehensive portfolio, providing emerging opportunities for job seekers. Worldwide corporate collaboration.
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