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Customer Support Executive Jobs in Bangalore - REGCON CONSULTING

Customer Support Executive

REGCON CONSULTING
experience-icon 1 Years
salary-icon 15000 - 20000 Monthly
Expired

Posted: 10 May 17

Job Description

  • We are Hiring for Customer Support - Voice
Job Description 
  • Processing customer orders Supporting sales and development departments Escalating/solving any customer complaints updating database and preparing reports Updating customers on their order status
  • Contacting potential customers and persuading them to be a part of our projects.
  • The daily activities includes presenting and describing the benefits of our events to the clients
  • Identifying qualified prospects and effectively presenting the key features and advantages of our projects to secure their participation.
  • Maintaining follow-up procedures to new clients correctly and initiating them under minimal supervision.
  • Shift: Night (6:30pm – 3:30am), Saturday & Sunday Off
  • Transportation: will be provided.
  • US Accent is Mandatory
  • Processing customer orders
  • Experience: -min 1yr International sales or customer service experience for US or UK clients
  • Process: - US
  • Location:-Bangalore 
  • Skills: - BPO and Customer Service / Operations, KPO customer care customer service customer relationship customer support voice process
Skills & Job Requirement:
  • Strong knowledge on customer service and convincing skills.
  • Well experienced on International Sales.
  • Maintaining proper follow-up procedures under minimal supervision 
  • Developing and maintaining lead database
  • Updating client details in the customer relationship management system 
  • Communication skills, Customer-service skills, Interpersonal skills, Listening skills, Patience, Problem-solving skills BPO and Customer Service / Operations, KPO customer care customer service customer relationship customer support voice process

Job Particulars

Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id302833
Locality Address
Country India

About Company

REGCON CONSULTING

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