Customer Support Executive Jobs in Bangalore - REGCON CONSULTING
Job Description
- We are Hiring for Customer Support - Voice
- Processing customer orders Supporting sales and development departments Escalating/solving any customer complaints updating database and preparing reports Updating customers on their order status
- Contacting potential customers and persuading them to be a part of our projects.
- The daily activities includes presenting and describing the benefits of our events to the clients
- Identifying qualified prospects and effectively presenting the key features and advantages of our projects to secure their participation.
- Maintaining follow-up procedures to new clients correctly and initiating them under minimal supervision.
- Shift: Night (6:30pm – 3:30am), Saturday & Sunday Off
- Transportation: will be provided.
- US Accent is Mandatory
- Processing customer orders
- Experience: -min 1yr International sales or customer service experience for US or UK clients
- Process: - US
- Location:-Bangalore
- Skills: - BPO and Customer Service / Operations, KPO customer care customer service customer relationship customer support voice process
- Strong knowledge on customer service and convincing skills.
- Well experienced on International Sales.
- Maintaining proper follow-up procedures under minimal supervision
- Developing and maintaining lead database
- Updating client details in the customer relationship management system
- Communication skills, Customer-service skills, Interpersonal skills, Listening skills, Patience, Problem-solving skills BPO and Customer Service / Operations, KPO customer care customer service customer relationship customer support voice process
Job Particulars
Education B.Com, BBA/BBM, BCA, BSc, 12th Pass (HSE)
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id302833
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
REGCON CONSULTING
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