Customer Support Executive Jobs in Bangalore - SlicePay
Job Description
Responsibilities:
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
- Recommend improvements in verification, order processes, and procedures in order to prevent future problems
- Resolve customers' order or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills
- Refer unresolved customer grievances to designated departments for further investigation
- Ability to communicate clearly and professionally, both verbally and in writing
- Willingness to work a flexible schedule and occasional overtime when needed
- Possess a strong work ethic and team player mentality
- Hard working individual with ability to handle dynamic, ever-changing situations
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id293012
Job Category BSc/BCA/BBM , Tech Support
SkillsVoice Support
Locality Address
State Karnataka
Country India
About Company
We at SlicePay want to revolutionize the way India pays by extending Indians a single line of credit in the long run. Our aim is to disrupt the traditional credit ecosystem powered by legacy banks in India.We make the life of college students more awesome. The reason for starting with college students is that for them, the options seem limited a lot of times when it comes to credit since banks and NBFCs have declared their case hopeless. Another reason being college students are early adopters who are frequent shoppers and a good demographic to build this infrastructure on, before we scale up with millennials and then others. So when we underwrite that risk due to our advanced processes, we acquire a customer for long term.
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