Customer Support Executive Jobs in Bangalore - VERTEX
Job Description
- Job Title – Customer Support Advisor
- Experience – Fresher’s/Any Call center Experience
- Salary – Up to 12000CTC PM (Basis candidates performance in interview)
- Education – Graduate in any stream, With Back Logs can apply, PUC.
- Communication – Excellent in English +Kannada + Telugu + Tamil + Hindi (Inbound and Out Bond)
Job Description
- Part of customer Support –operations
- Work on Customer quires and ensure proper resolution.
- Understand the requirements of the LOB and work towards resolution as well as ensuring permanent solution on issues
- Document all information on the Work flow tools based on actions taken
- Should maintain all productivity parameters based on published standard
- Ensure Log-in hours are maintained as per set standards
- All other duties as assigned.
Requisite Skills
- Good English +Kannada/Hindi communication skills
- Knowledge of Internet
- Experience in an BPO industry would be an added advantage.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id336407
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
Vertex India is a leading integrated end- to end solution providers across Business Process Outsourcing, Customer Management Outsourcing and IT Services, serving host of clients across many sectors.
Our over 10,000 professionals specialize in unlocking value by providing excellent service to our client's customers, while delivering desired business outcomes. By building 'same side of the table' relationships, we provide powerful insights and deliver solutions that improve customer experience, reduce cost-to-serve and increase profitability.
Our over 10,000 professionals specialize in unlocking value by providing excellent service to our client's customers, while delivering desired business outcomes. By building 'same side of the table' relationships, we provide powerful insights and deliver solutions that improve customer experience, reduce cost-to-serve and increase profitability.
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