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Customer Support Executive Jobs in Bangalore - ZNB VENTURES PVT LTD

Customer Support Executive
ZNB VENTURES PVT LTD
Bangalore(Indiranagar )
18000 - 22000 Per Month
Customer Support Executive Jobs in Bangalore - ZNB VENTURES PVT LTD
Last Date 30 Nov 2019
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ZNB VENTURES PVT LTD - Job Details

Date of posting: 01 Oct 19

Job functions:

  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Contribute to team effort by accomplishing related results as needed
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage customers
  • Resolve customer complaints via email or social media
  • Assist with placement of orders, refunds, or exchanges
  • Advise on company information
  • Take payment information and other pertinent information such as addresses and phone numbers
  • Answer questions about warranties or terms of sale
  • Act as the company gatekeeper

Job Summary

Job Type : Full Time
Job Category : MBA,BSc/BCA/BBM,Tech Support
Hiring Process : Telephonic Interview
Who can apply : Freshers

About ZNB VENTURES PVT LTD

ZB Ventures is at the forefront of e-commerce and online branding through the building and implementing of innovative online strategies that are devised to be customer-centric. We primarily focus on providing online retailers with e-commerce solutions in forms of design & content creation, data-driven targeted marketing & growth hacking, product launching & distribution, among others.  ZB Ventures has consistently built brands and purposeful consumer products that have generated millions of dollars in revenue worldwide in the beauty, health and electronics categories. We strive to become a preeminent trendsetter in this rapidly growing multi-billion dollar industry. We are looking for passionate people in their respective fields to join our team and grow with us to the next level.


Above all we prefer an out of the box thinker who is proactive, finds efficient ways to speed things up by 2X times than the rest of the crowd to achieve accelerated results and takes initiatives.

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    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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    ZNB VENTURES PVT LTD recruiting Customer Support Executive candidates nearby Bangalore(Indiranagar ).ZNB VENTURES PVT LTD vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
    ZNB VENTURES PVT LTD Company recruits a lot of candidates every year based on the skills BPO, International BPO. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, BFA, PG Diploma, No Education/Schooling, MSc, Other Course, M Phil / Ph.D, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore(Indiranagar ) can apply for Customer Support Executive position in ZNB VENTURES PVT LTD. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the ZNB VENTURES PVT LTD recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of ZNB VENTURES PVT LTD and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of ZNB VENTURES PVT LTD and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in ZNB VENTURES PVT LTD and near your city and get a secured career.