Customer Support Executive Jobs in Bhopal - Magnum group
Job Description
Customer Service Associate Job Responsibilities:
- Maintains customer relationship by responding to inquiries; documenting actions.
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
- Records customer inquiries by documenting inquiry and response in customers’ accounts.
- Improves quality service by recommending improved processes; identifying new product and service applications.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1269936
Job Category BSc/BCA/BBM , Tech Support
Locality Address Bhopal-Others
State Madhya Pradesh
Country India
About Company
Magnum group
We are providing IT solutions, O & M solutions, security, utility management & vigilance services to telecom companies, Industrial Units & other Business Organizations. Magnum group commenced its operations since 1993. Currently we are providing Security & utility management services to majorly all telecom giants like Bharti Infratel, Vodafone Essar Spacetel Ltd., Idea Cellular Ltd. & Multinational industrial units like ACC Ltd., HEG Ltd., Mandleshwar Thermal Power plant, Crompton Greaves Ltd. etc. We also take the contract for providing trained manpower, casual/contract labour, equipment and allied items to fulfill the task of such contracts.
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