Customer Support Executive Jobs in Chennai - Amtex Software Solutions

Customer Support Executive
Amtex Software Solutions
BBA/BBM, BSc, BCA, B.FashionTech, B.Com, BA
0 to 1 Years
8000 - 10000 Per Month
Amtex Software Solutions
Last Date 17 Jun 2017

Amtex Software Solutions - Job Details

Date of posting: 18 Apr 17

  • Position: Customer Service Representative
  • Location: Chennai
  • Experience Level: 0 - 1 Years
  • Job type: Permanent
  • Freshers or Experienced can be considered.

Responsibilities & Deliverables:
  • Manage large amounts of incoming calls.
  • Identify and assess customer's needs to achieve satisfacation.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information buy using the right methods/tools.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts.
  • Direct requests and unresolved issues to the designated resource.
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.
  • Strong phone contact handling skills.
  • Exceptional analytical and listening skills.
  • Customer orientation and ability to adopt /respond to different types of customers.
  • Keenness and flexibility to work extended hours and in rotational shifts.
  • Any Degree / HSC with Good communication skills (English and Tamil).
  • Note: Candidates with Technical qualification like BE / B.Tech, etc are not to be hired.
  • Applicants should be located within 5 km radius from Chennai Egmore location.

Hiring Process : Face to Face Interview, Telephonic Interview

About Amtex Software Solutions

Amtex Systems is a global systems integrator and IT software solutions provider. We are committed to deliver measurable business advantage to our customers. Amtex was established in 1997 on the foundation of delivering innovative and cost-effective solutions. Our service offerings include product development, business process outsourcing, information technology outsourcing and system integration services.

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Amtex Software Solutions recruiting Customer Support Executive Experienced(0 to 1 Years) candidates in Chennai. The Amtex Software Solutions vacancies for Customer Support Executive is filled through Face to Face Interview, Telephonic Interview etc.
Amtex Software Solutions jobs for Experienced(0 to 1 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 1 Years) candidates every year based on the skills -Call Center, Inbound Calling. The candidates with BBA/BBM, BSc, BCA, B.FashionTech, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 to 1 Years) candidates applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Amtex Software Solutions recruitment, Experienced(0 to 1 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Amtex Software Solutions and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Amtex Software Solutions and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.