Customer Support Executive Jobs in Chennai - Hermes I Tickets Pvt Ltd

Customer Support Executive

Hermes I Tickets Pvt Ltd

Not disclosed

Expired

Posted: 26 Sep 18

Job Description

Job Description:To take inbound calls and resolve customer queries.
Handle email queries, when needed.
To maintain TAT in resolving queries as per internal process.
Daily reporting and call tracking.
Maintain call quality as per company standards.

Required Experience, Skills and Qualifications

Familiar in Call Etiquette.

Language Required:Hindi, Hindi with Kannada, Hindi With Malayalam, Hindi With Telugu.

Shift Timing:

Female Candidate - Day Shift [9.30am - 6.30am]

Male Candidate :Rotational Shift

Age Criteria:18-35yrs

Job Type: Full-time

Job Particulars

Role customer service tech support

Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate, Other Course

Who can apply Freshers

Hiring Process Walk - In, Face to Face Interview

Employment TypeFull Time

Job Id483654

Job Category MBA , Diploma , Walkin , BSc/BCA/BBM , Tech Support

Locality Address

State Tamil Nadu

Country India

About Company

Hermes is India’s No. 1 Retail Assisted E-Commerce network with more than 100000 locations across India and more than 11000 locations on the Philippines as well as retail partnerships in Indonesia & Malaysia. Hermes retail points provide services such as money transfer, bill payments for e-commerce and utilities, travel and insurance payments, and many more.

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