Customer Support Executive Jobs in Chennai - Hermes I Tickets Pvt Ltd
Customer Support Executive
Hermes I Tickets Pvt Ltd
0 Years 
12000 - 18000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 18 Jun 19
Job Description
Greetings from GET MY TRIP.......
Huge Opening for Fresher / Experienced in Perungudi.
Job Description:
Huge Opening for Fresher / Experienced in Perungudi.
Job Description:
- To take inbound calls and resolve customer queries(Getting queries regarding re issue, re cancellation, refunds).
- Handle email queries, when needed.
- To maintain TAT in resolving queries as per internal process.
- Daily reporting and call tracking.
- Maintain call quality as per company standards.
Required Skills:
- Candidates must be able to speak Hindi and Tamil.
- Basic Computer Knowledge like Excel.
- Male Candidates is Preferable.
- Should be ready to work in rotational shift.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id638093
Job Category Diploma , Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
About Us:
Hermes is a distributor and also a leading technology solutions provider addressing the growing needs of the Travel, Services and Hospitality industry. Incorporated in 2007, Hermes is India's first Travel Solution and Travel Products & Services Distribution Company that has integrated and delivered all forms of travel related products and services in a single unified services platform and rolled it to a large number of agents across India successfully. Our approach focuses on combining IT innovation and proven business models to deliver cutting edge technology solutions to the travel industry.Hermes has developed a travel platform to integrate all travel market segments in India with a goal to simplify ticket and other travel inventory distribution procedures and processes. Further it has also built inventory automation / virtualization systems for unorganized transport providers to be automated and made ready for electronic distribution of their inventory.
Hermes is a distributor and also a leading technology solutions provider addressing the growing needs of the Travel, Services and Hospitality industry. Incorporated in 2007, Hermes is India's first Travel Solution and Travel Products & Services Distribution Company that has integrated and delivered all forms of travel related products and services in a single unified services platform and rolled it to a large number of agents across India successfully. Our approach focuses on combining IT innovation and proven business models to deliver cutting edge technology solutions to the travel industry.Hermes has developed a travel platform to integrate all travel market segments in India with a goal to simplify ticket and other travel inventory distribution procedures and processes. Further it has also built inventory automation / virtualization systems for unorganized transport providers to be automated and made ready for electronic distribution of their inventory.
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