Customer Support Executive Jobs in Chennai - IGT Solutions Pvt Ltd
Customer Support Executive
Job Description
Job Description :
- Inbound Customer Service Centre for India’s #1 Airline
- Handling inbound calls related to pre / post travel queries from IndiGo Customers worldwide
- Assisting customer with making a reservation/modification/cancellation & Flight Information
- Providing Excellent Customer Service
Eligibility Criteria :
- Mandatory fluency in both ENGLISH & HINDI
- 24/7*365 days working environment, with 6 working days with 01 rotational Weekly Off
- Transportation is provided ONLY between 9 pm to 5 am
- Any Diploma/UG/ Post Graduate and dropouts can apply
- Any Travel Experience/Diploma will be an added advantage
Benefits to employees :
- Benefits on Domestic Air Travel post successful completion of 06 months (only Airport Taxes need to pay)
- Additional income can be earned through Incentive schemes; OT; SALES Incentive
- Growth Opportunities post successful completion of 09 months through IJP’s in various departments
Salary : CTC Annually :-
- Fresher's – INR 1,70,400/-
- Experienced – INR 1,80,000/-
Description |
CTC- Monthly |
Take-home |
Others |
|
Fresher's |
14,200 |
11,954 |
Incentives ++ |
|
Experienced |
15,000 |
12,629 |
Incentives ++ |
Job Particulars
About Company
IGT Solutions Private Limited
IGT is a leading global pure-play Travel Technology organization, providing integrated services and solutions to travel corporations worldwide in the areas of Information Technology (IT), Business Process Management (BPM) and Digital Services & Solutions. IGT's service offerings cover the entire business operations & technology spectrum of the travel and hospitality domain. Established in 1998 - world leader in travel distribution and travel related services, IGT is a leader in aviation and travel related services growing the market through innovation and service leadership. Headquartered in Gurugram, IGT Solutions has a network of 16 Delivery Center globally along with corporate presence in India and International locations - USA, Colombia, UK, Europe, UAE, Malaysia, China, Philippines, Australia. We employ more than 11,000 professionals across its businesses & delivery centers. IGT is an ISO 27001:2013, PCI DSS 3.2.1 for both IT & BPO vertical and IT vertical is CMMI Level 5 certified. The Organization follows Six Sigma process aimed towards zero defect solutions & process improvements.
