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Customer Support Executive Jobs in Chennai - Netmeds Marketplce Limited

Customer Support Executive
Netmeds Marketplce Limited
Any Graduate
10000 - 23000 Per Month
Customer Support Executive Jobs in Chennai - Netmeds Marketplce Limited
Last Date 15 Feb 2020
This Job is Expired

Netmeds Marketplce Limited - Job Details

Date of posting: 17 Dec 19

Description

The Candidate Should: (Female)

·         Have Ability and willingness to speak to customers and stakeholders to deliver results

·         Excellent customer service, exemplary attitude

·         Computer skills including Excel, Word and ability to learn internal systems

·         Ability to work effectively with others

·         Self-motivation and drive

·         Ability to work at a fast-pace and learn products, systems, and processes

·         Passion for a startup environment

·         Good communication skills

·         Customer Relationship Management

·         Identifying and assessing customers need to achieve satisfaction

·         Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions,

·         Manage key operational metrics on Service delivery, TAT management.

·         In case of a complaint, communicate the end resolution to the customer via email and carry out other necessary activities in coordination with other departments

·         Follow communication procedures, guidelines and policies

·         Take the extra mile to engage customers

·         Appropriate and timely follow-ups wherever required

·         Managing Emails and resolving customer’s inquiries

·         Identifying and assessing customers need to achieve satisfaction

·         Escalate unresolved queries to respective departments for accurate redressal

Minimum Qualification –

·         Excellent verbal and written English communications skills

·         Experience in a similar profile is a must

·         Bachelor’s degree is a must

·         Willing to learn new things and pro-activeness

·         Immediate joiners are preferred

·         Strong willingness to learn and adapt

·         Strong written and oral communication skills and an eye for good content

·         Independent, self-starter; comfortable with ambiguity, and resilient

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Netmeds Marketplce Limited

Company: Netmeds Marketplace Limited

Netmeds.com, India Ki Pharmacy, is brought to you by the Dadha & Company – one of India’s most trusted pharmacies, with over 100 years’ experience in dispensing quality medicines.

With a long legacy of over 100 years in the pharma business, Netmeds.com is the first choice of Online Pharmacy India for over 3 million+ satisfied customers, delivering health essentials to every state in the nation – PAN India.

We, at Netmeds, know how crucial medicine is to treating health conditions and we are extremely proud to be at the forefront of the online medicine industry. Netmeds offers its customers with a reliable online pharmacy service and as a testament to our commitment, we are regularly recognised and honoured with awards.

We are pleased to highlight some of our awards and we aim to continue adding more feathers to our cap. We have bagged the Health Tech Start Up of the Year at the NDTV Unicorn Awards 2016. We are also proud that we have been selected as ‘Asia’s Most Promising Brand 2018’ by Int+ WCRC International.

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Netmeds Marketplce Limited recruiting Customer Support Executive candidates nearby Chennai.Netmeds Marketplce Limited vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Netmeds Marketplce Limited Company recruits a lot of candidates every year based on the skills BPO, Sales, Computer Operater, Tamil Speaking, Voice Support. The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai can apply for Customer Support Executive position in Netmeds Marketplce Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Netmeds Marketplce Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Netmeds Marketplce Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Netmeds Marketplce Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Netmeds Marketplce Limited and near your city and get a secured career.