Customer Support Executive Jobs in Chennai - Riconz Technologies
Job Description
- We are looking for ENGLISH speaking candidates on immediate basis for domestic voice process for Chennai location
- Candidates having fluency in domestic languages with good personality and understanding of customer service.
- Responsible for handling the calls in our Domestic Telecom Process, to provide an exceptional support and customer service to our Client.
- Designation: Call center Representative (Domestic)
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
- Languages: ENGLISH
- Qualification: Any graduation, Age less than 30.
- Fresher’s
- Operational Window: Rotational shift (7am to 11pm)
- For female candidates the shifts are from 7am to 8pm.
- Shift Timings: Rotational 9 Hours Shift (8 Hours Login+1Hour Break) for both male & female candidates.
- Week Off: One day Rotational Week Off (Monday to Sunday)
- Salary: Rs.8000 Take Home to 11000 Take Home + Shift Allowance (Rs. 1000 to Rs.1500) if applicable.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id381803
Job Category BSc/BCA/BBM , Tech Support
SkillsBPO Customer Care Executive
Locality Address Vadapalani
State Tamil Nadu
Country India
About Company
Riconz Technologies established in 2013. We are Providing IT, BPO and Staffing Services based in Chennai, India. Riconz Technologies focuses on the transformational outsourcing, working with clients in areas that impact and redefine their core business. We design and develop software, web sites, databases, information systems, etc.
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