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Customer Support Executive Jobs in Chennai - Riconz Technologies

Customer Support Executive
Riconz Technologies
Chennai(Vadapalani )
2012 - 2018
8000 - 11000 Per Month
Riconz Technologies
Last Date 30 Mar 2018

Riconz Technologies - Job Details

Date of posting: 01 Feb 18
  • We are looking for ENGLISH speaking candidates on immediate basis for domestic voice process for Chennai location
Job Description:
  • Candidates having fluency in domestic languages with good personality and understanding of customer service.
  • Responsible for handling the calls in our Domestic Telecom Process, to provide an exceptional support and customer service to our Client.
  • Designation: Call center Representative (Domestic)
Responsibilities:
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets
Eligibility:
  • Languages:  ENGLISH
  • Qualification: Any graduation, Age less than 30.
  • Fresher’s
Shift Details:
  • Operational Window: Rotational shift (7am to 11pm)
  • For female candidates the shifts are from 7am to 8pm.
  • Shift Timings: Rotational 9 Hours Shift (8 Hours Login+1Hour Break) for both male & female candidates.
  • Week Off: One day Rotational Week Off (Monday to Sunday)
Compensation:
  • Salary: Rs.8000 Take Home to 11000 Take Home + Shift Allowance (Rs. 1000 to Rs.1500) if applicable.      

Hiring Process : Face to Face Interview

About Riconz Technologies

Riconz Technologies established in 2013. We are Providing IT, BPO and Staffing Services based in Chennai, India. Riconz Technologies focuses on the transformational outsourcing, working with clients in areas that impact and redefine their core business. We design and develop software, web sites, databases, information systems, etc.

 

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Riconz Technologies recruiting Customer Support Executive fresher’s in Chennai(Vadapalani ). The Riconz Technologies vacancies for Customer Support Executive is filled through Face to Face Interview etc.
Riconz Technologies jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -BPO, Customer Care Executive. The candidates with M.Com, BBA/BBM, BSc, BCA, B.Com, BA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Riconz Technologies recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Riconz Technologies and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Riconz Technologies and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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