Customer Support Executive Jobs in Chennai - Spanex

Customer Support Executive

Spanex

0 Years

18000 - 25000 Monthly

Expired

Posted: 12 Mar 19

Answer inbound chat, covering a full range of client’s products and services including obtaining all information necessary for resolution of transaction.
Achieve sales targets by effectively communicating benefits of products and services to customers.
Be knowledgeable of clients marketing initiatives and effectively communicate marketing campaigns and promotions to customers.
Utilize all available resources to reach out to prospects and turn those prospects into customers. Sales through Customer Service
Accurately process and record call transactions using a computer and designated tracking software;
Offer alternative solutions where appropriate with the objective of retaining customers and client’s business.
Follow up and make scheduled call back to customers where necessary.
Follow standard processes and procedures. Identify and escalate priority issues per Client specifications. Redirect problems to appropriate resource.