Customer Support Executive Jobs in Chennai - Sykam Consultancy Services PVT. LTD.

Customer Support Executive
Sykam Consultancy Services PVT. LTD.
Chennai(Maduravoyal )
2020 - 2021
10000 - 15000 Monthly
Sykam Consultancy Services PVT. LTD.
Last Date 30 Jun 2021
This Job is Expired

Sykam Consultancy Services PVT. LTD. - Job Details

Date of posting: 09 May 21
Our organisation is searching for Technical & Customer Support Executives to manage our customers/users that belong to our own group of companies. Besides, it is an excellent opportunity for all the fresher candidates who are looking for Customer Support Executive jobs in Chennai.
  • Responding/communicating promptly to customer queries related to the companies products/services by using both computer/laptop and mobile, through various channels.
  • Knowing our products inside and out so that you can answer questions.
  • Ensure customer satisfaction and provide professional customer support.
  • Must capable of working on different platforms if training provided.
  • Maintaining records of transactions and interactions.
  • Appropriate and timely follow-ups wherever required.
  • Escalate unresolved queries to respective departments for accurate redressal.

    Skills Required:

  • Typing speed with 30 words per a minute is required.
  • A professional approach in answering queries via emails and provide information about products and services, taking input of issues and their redressal thereof.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Ability to stay calm when customers are stressed or upset or angry.
  • Should Have Good Communication Skills, Both Oral and Written.
  • Job Summary

    Job Type : Full Time
    Hiring Process : Face to Face Interview
    Who can apply : Freshers
    Country : India

    About Sykam Consultancy Services PVT. LTD.

    This Job is Expired
    This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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