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Customer Support Executive Jobs in Chennai - Transtrac Technology Services Pvt Ltd

Customer Support Executive
Transtrac Technology Services Pvt Ltd
Transtrac Technology Services Pvt Ltd
Last Date 20 Jul 2020
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Transtrac Technology Services Pvt Ltd - Job Details

Date of posting: 21 May 20
We are looking for a Customer Support Executive (Freshers) to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot network, operating systems, application and hardware problems. Escalate issues on timely manner to respective teams.
Responsibilities
Identify solutions to software, network hardware and application issues
Provide prompt and accurate feedback to customers
Track issues & provide resolution through within agreed SLA
Properly escalate unresolved issues to appropriate internal teams
Ensure all issues are properly logged, tracked and closed as per SLA
Prioritize and resolve issue based on business severities


Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Transtrac Technology Services Pvt Ltd

About Us We, at TransTrac, have designed CredoPay, a futuristic 'Platform as a Service' (PaaS) Payment Processing Platform that provides our clientele with an exclusive medium that supports secure and seamless financial processes in any part of the world. CredoPay - Trusted Payments Platform The CredoPay technology gives our clientele unhindered access to our end-to-end payment processing matrix enabling them to handle their business operations with complete autonomy and flexibility. As our clientele enjoys the ease of operation on the platform, the TransTrac team takes full responsibility in ensuring optimum performance coupled with unparalleled security whilst strictly adhering to PCI as well as regulatory compliance at all times. Words from CEO At TransTrac, we strive in a relentless manner to synergize with the evolving business trends and provide our clientele with the required mileage to reach stratospheric heights. We specialize in providing state-of-the-art payment solutions for the entire financial spectrum. CredoPay - Trusted Payments Platform We strongly believe that success criteria of CredoPay lies in the freedom and confidence we bring in our customers' business. To ensure that we bring in that freedom we have built this platform with lot of care and easy to use features with maximum automation of routine operations as per customer business needs. The platform is built in a modular architecture to ensure the custom fit requirements of each client can be rolled out quickly and efficiently. We instil the confidence through our highly acclaimed security solutions which are built in the architecture of the platform and is managed by SISA Synergetic - Security Operations Centre for highly reliable round the clock the threat hunting and prevention systems. We believe in customer success a KPI of CredoPay Success and work towards achieving the same in every step we take.

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Transtrac Technology Services Pvt Ltd recruiting Customer Support Executive candidates nearby Chennai(Guindy ).Transtrac Technology Services Pvt Ltd vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Transtrac Technology Services Pvt Ltd Company recruits a lot of candidates every year based on the skills . The candidates with BSc, BCA, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai(Guindy ) can apply for Customer Support Executive position in Transtrac Technology Services Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Transtrac Technology Services Pvt Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Transtrac Technology Services Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Transtrac Technology Services Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Transtrac Technology Services Pvt Ltd and near your city and get a secured career.