Customer Support Executive Jobs in Coimbatore - Trikut Infoservice Pvt Ltd
Customer Support Executive
Trikut Infoservice Pvt Ltd
0 Years
12000 - 15000 Monthly
Expired
Posted: 26 Jan 21
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1101938
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Ganapathy
State Tamil Nadu
Country India
About Company
Trikut Info Service company started in the year 2011, at Coimbatore, Tamil Nadu,
India, to render its versatile services. Catering both to Indian and the global markets.
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