Customer Support Executive Jobs in Delhi,Faridabad,Gurgaon - InstantPay
Job Description
- Provide first level contact and convey resolutions to customer issues
- Properly escalate unresolved queries to the next level of support
- Track, route and redirect problems to correct resources
- Update customer data and produce activity reports
- Walk customers through problem solving process
- Follow up with customers, provide feedback and see problems through to resolution
- Utilise excellent customer service skills and exceed customers’ expectations
- Ensure proper recording, documentation and closure
- Recommended procedure modifications or improvements
- Preserve and grow your knowledge of help desk procedures, products and services
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id532035
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
Started in 2013, InstantPay is a new age technology platform providing last mile access to the base of economic pyramid with over 200 financial and non-financial services on an assisted commerce model.
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