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Customer Support Executive Jobs in Delhi,Ghaziabad,Noida - SaaS Labs Inc.

Customer Support Executive
SaaS Labs Inc.
SaaS Labs Inc.
Last Date 15 Nov 2017

SaaS Labs Inc. - Job Details

Date of posting: 01 Nov 17

Our product JustCall.io is growing really fast and to manage this growth & retain our current customers, we are growing our customer support/success team. 
We consider customer support not a service but a part of our product so this role is a very critical one for our company's future growth.

Role & responsibilities: 

  • Help new customers with on-boarding and account setup 
  • Give product demos and training to new customers 
  • Proactively connect with customers to make sure they are not facing any problems with their accounts 
  • Monitor usage and help engineering team with improving the product 
  • Spread awareness about our premium features among our existing customers 
  • Play vital role in account expansion and retention

Skills: 

  • Brilliant communication skills 
  • Strong analytical skills 
  • Self-motivated and entrepreneurial 
  • Quick learner 
  • Liking for technology & internet products (you won't be able to perform if you don't like technology or trying out new technologies) 
  • Prior experience of handling customer queries/customer support - Big Plus

Hiring Process : Written-test, Face to Face Interview, Telephonic Interview

About SaaS Labs Inc.

Delaware based SaaS Labs Inc (registered as SLabs Technologies Private Limited in India as wholly owned subsidiary) is a technology company that builds B2B products for global markets. Our products are in telephony, marketing automation & analytics domain. Current vacancy is for our fast growing product called JustCall.io.

JustCall.io is a cloud phone system which is replacing desk phones with its in-the-cloud phone that integrates with CRMs & Help Desks. So, sales and support teams can make, receive and track their phone calls directly from the CRM or Helpdesk they use. JustCall is available on web, mobile and desktop.

Joining JustCall Team will not only make you a better engineer but it will also give you great opportunity to learn other aspects of the business like sales, customer success etc.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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SaaS Labs Inc. recruiting Customer Support Executive fresher’s in Ghaziabad, Noida. The SaaS Labs Inc. vacancies for Customer Support Executive is filled through Written-test, Face to Face Interview, Telephonic Interview etc.
SaaS Labs Inc. jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -Content writing, English Speaking. The candidates with BBA/BBM, BSc, BCA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to SaaS Labs Inc. recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of SaaS Labs Inc. and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of SaaS Labs Inc. and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.