Customer Support Executive Jobs in Delhi - Giftsmate
Customer Support Executive
Giftsmate
0 to 0.6 Years 
8000 - 12000 Monthly 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 07 Mar 17
Job Description
- Company Name: Giftsmate
- Location: Central Delhi, India
- Job Title – Customer Relationship Officer
- Experience – 0-6 Months
- Remuneration: INR 10,000-12,000 per month
(depending on candidate) , plus incentives
- Probation Period: 6 Months
- Job Purpose: Hiring for Customer Relationship Officer for
resolving customer inquiries (inbound) via phone, email & live chat and
hence enhancing their online buying experience.
- Resolving Customer inquiries via phone, email & live chat service.
- Maintaining & Leveraging existing customer relations.
- Coordinating order processing & management between various teams.
- Good fluent communication skills in English for speaking and writing are the main skills required.
- Internet knowledge is a must with a clear understanding of how to handle customer queries.
- Moderate computer skills.
- Must be able to articulate business benefits in writing.
- Quick Learner and a Team Player ready to work in a challenging startup culture.
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id281126
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address Connaught Place
State Delhi
Country India
About Company
Giftsmate is a leading personalized gifts platform with over 5000 gifts ideas and a delivery network worldwide. The company offers unique & innovative gifting ideas for people in all ages and relations from kids to adults in about 40 unique gift categories.
Based in the heart of the national capital, the head office is easily accessible via both private & public transport. With a young and dynamic team we are set to make history and invite candidates who have fire in their belly, are self driven & motivated and keen to work in a growing & challenging startup. Come be a part of it & unite with us to create history!
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