Customer Support Executive Jobs in Delhi,Noida - Alois
Customer Support Executive
0 to 1.5 Years 
16000 - 20000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
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Customer Support (Chat OR Voice) (Noida Sec 60 OR 128) Temp Work from home option 24/7 rotational shift |
Demonstrates a strong customer service orientation
Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied and promises are kept
Ability to effectively communicate his/her thoughts in a well-organized manner
Excellent, live writing skills. Example: Ability to type a minimum of 35 words per minute with no grammatical errors in a back and forth conversation with a customer.
Friendly and upbeat style
Ability to handle difficult or irate customers effectively
Ability to set expectations and deliver information in a positive and articulate way
Investigates and takes action to meet customer’s needs
Solves routine problems effectively, gathering the information necessary from the customer
Applies systematic approach to solving problems
Professional and positive in interactions with others and is able to establish rapport quickly
Treats others with courtesy and respect
Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individualsJob Particulars
About Company
About ALOIS
ALOIS is a Global Staffing organisation involved in both, IT and Non-IT hiring. We support the needs of our business partners with footprints in 8 Geographies that supports 32 countries across US, UK, Europe, Australia, Canada, New Zealand, India, & UAE.
At ALOIS we understand that all the stakeholders are critical be it the clients or the people working with and for ALOIS.
We are serving fortune 500 and Mid-Size Clients with high quality IT professionals to meet talent needs through staffing, permanent placement services, vendor management programs and global staffing services. Our rigorous on-boarding process ensures that we make the proper match every time. Our recruitment engine works 24 X 7, 365 days to ensure a timely responses and quality submissions. Our global presence helps us identify trends in global talent demand-supply. This puts us in a unique position of helping Client’s in different geographies on variety of technologies, and giving the platform for the people to grow, envision and fulfil their aspirations.
