Customer Support Executive Jobs in Delhi - Pacific Eservices Pvt. ltd.
Customer Support Executive
Pacific Eservices Pvt. ltd.
0 Years 
200000 - 350000 Yearly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 27 Sep 17
Job Description
US outbound process..
- Manage large amounts of outgoing calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id345995
Job Category Diploma , BSc/BCA/BBM , Tech Support
SkillsOutbound Sales
Locality Address
State Delhi
Country India
About Company
Pacific Eservices is one of the fastest growing international BPO organization with proven track record and 100% client satisfaction.
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