Customer Support Executive Jobs in Delhi - Privity HR Solutions
Customer Support Executive
Privity HR Solutions
1 to 3+ Years
10000 - 23000 Monthly
M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), BFA, BSW
Expired
Posted: 17 Nov 17
Job Description
Profile:
Customer Delight Associate
Job profile
- Communicate with customers through chats, emails or calls to resolve their
order‐related concerns and
queries
- Help
merchants improve service quality by relaying feedback and escalating
performance issues
- Provide
feedback to our product and engineering team to ensure the online ordering
experience on Zomato is constantly improving
- Hustle
with one of the most hard‐working teams in the
country – weekends are our busiest days, which is when we get the highest
volume of orders; this calls for 6‐day weeks for the team, which we work on a
rotational basis
- 1 to 4
years of work experience (prior work experience in a customer‐facing role is a huge
plus)
- Fresher
with excellent written and spoken english can also apply.
- Excellent
written and verbal communication skills in English, and a functional knowledge
of Hindi (which is necessary when talking to restaurants)
- A huge
amount of empathy, calmness, and positivity – these are absolutely non‐negotiable
- People
who enjoy working in a highly charged environment, with unpredictable hours,
without compromising on quality
- Educational Qualification - Undergraduate can apply
Job Particulars
Education M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), BFA, BSW
Who can apply Experienced (1 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id359349
Job Category BSc/BCA/BBM , 1 to 3 Yr Exp , Tech Support
Locality Address
State Delhi
Country India
About Company
International BPO
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