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Customer Support Executive Jobs in Delhi - Privity HR Solutions

Customer Support Executive

Privity HR Solutions
experience-icon 1 to 3+ Years
salary-icon 10000 - 23000 Monthly
Expired

Posted: 17 Nov 17

Job Description

Profile: Customer Delight Associate

Job profile

  • Communicate with customers through chats, emails or calls to resolve their order‐related concerns and queries
  • Help merchants improve service quality by relaying feedback and escalating performance issues
  • Provide feedback to our product and engineering team to ensure the online ordering experience on Zomato is constantly improving
  • Hustle with one of the most hard‐working teams in the country – weekends are our busiest days, which is when we get the highest volume of orders; this calls for 6‐day weeks for the team, which we work on a rotational basis
Job Requirements
  • 1 to 4 years of work experience (prior work experience in a customer‐facing role is a huge plus)
  • Fresher with excellent written and spoken english can also apply.
  • Excellent written and verbal communication skills in English, and a functional knowledge of Hindi (which is necessary when talking to restaurants)
  • A huge amount of empathy, calmness, and positivity – these are absolutely non‐negotiable
  • People who enjoy working in a highly charged environment, with unpredictable hours, without compromising on quality
  • Educational Qualification - Undergraduate can apply

Job Particulars

Who can apply Experienced (1 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id359349
Locality Address
State Delhi
Country India

About Company

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