Customer Support Executive Jobs in Gandhinagar - Accvell Technologies Pvt. Ltd.

Customer Support Executive

Accvell Technologies Pvt. Ltd.

0 Years

20000 - 35000 Monthly

Expired

Posted: 11 Apr 19

Job Description

Job Summary

We are looking for highly dynamic and proactive candidates for the post of Customer Support Executive (Voice and non-voice process) for our fast-growing software company.

Responsibilities and Duties

Responsible for receiving, considering and responding to all customer inquiries/queries through call /email /chat
Ensuring timely and professional responses to all complaints, requests and queries received
Research and compilation of answers for informational requests from customers
Proper recording and scrutiny of the complaints received
Efficient dealing of complaints to completion and enabling satisfaction of the customer

Required Experience, Skills and Qualifications

Candidate should possess excellent communication skills both verbal and written
Ability to work effectively in a team environment
Should be proactive, soft-spoken, detail oriented, tactful, calm, punctual and disciplined
Prior experience in the customer service industry will be an added advantage
Ready to work on US timings
Accent: US Accent must

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id599217

Job Category Diploma , Tech Support

Locality Address Infocity, Kudasan

State Gujarat

Country India

About Company

Accvell Technologies is a global service provider dedicated to supplying a full range of technology solutions around the world. Our services span from application management outsourcing, packaged application services, independent validation and verification, product development and support, to higher value-added offerings including managed platform and product engineering services.

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