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Customer Support Executive Jobs in Gurgaon - Stealth Mode pvt. ltd.

Customer Support Executive

Stealth Mode pvt. ltd.
experience-icon 0 Years
salary-icon 15000 - 30000 Monthly
qualification-icon B.Com, BA, BBA/BBM, BCA, BEd, BSc, ICWA, B.Design, B.FashionTech
Expired

Posted: 06 Sep 17

Job Description

We are seeking full-time mature, experienced, hardworkingteam members for a variety of different shifts and positions, including shifts during the early morning, day, evening, and overnight.
 
JOB DESCRIPTION:
  • Handling customer queries through emails , phone calls and chats
  • Converting inquiry calls /chats to sales
  • Prompt response on emails
  • Handling internal system to manage order flow
  • Resolving problems on customer orders
  • Pre sales process which involves providing product information, price quotes and any necessary info required
 
SHOULD BE CAPABLE OF CONVERTING LEADS TO SALE
Profile required:
  • Ready to work in night shifts (CST)
  • Thorough experience in client handling
  • 1-4 years of minimum prior sales experience
  • Preference to people who have handled B2B sales or corporate clients before
  • Excellent customer support ability
  • Ready to work in a fast paced environment
  • Can handle pressure well
  • Multi tasking and eye for details
  • Excellent communication skills and minimum 30-35wpm typing speed PREFERRED
 
PLEASE DO NOT APPLY IF YOU DO NOT ADHERE TO BELOW:
  • EXCELLENT SPOKEN & WRITTEN ENGLISH
  • MINIMUM 1 YEARS OF SALES EXPERIENCE
  • ABILITY TO WORK IN SHIFTS
  • DO NOT HAVE PATIENCE TO LISTEN AND UNDERSTAND CUSTOMER SITUATION
  • IF YOU WORK LOOKING AT YOUR WATCH AS WHEN THE SHIFT ENDS.
  • IF YOU ARE NOT LOOKING FOR A LONG TERM POSITION
  • IF YOU ARE NOT LOCATED IN OR AROUND GURGAON 

Job Particulars

Education B.Com, BA, BBA/BBM, BCA, BEd, BSc, ICWA, B.Design, B.FashionTech
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id339409
Locality Address
Country India

About Company

We are e-Commerce company having our head quarters in Houston, Texas and operating since last 9 years within US. Now we are looking forward to transition our backend teams - customer support/ salesteam to India as its the hub for world-class Customer Support. We are looking to build a strong stable team and need a hardworking team who can look forward to grow as the company grows further.

We are growing company with a turnover of exceeding 20 Million US dollars ALREADY and still going big each day. 

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