Customer Support Executive Jobs in Hyderabad - Bobton IT Solutions Private Limited
Customer Support Executive
Bobton IT Solutions Private Limited
Expired
Posted: 13 Mar 19
Job Description
- Responsible for B2C lead generation across UAE
- Responsible for coordinating with the prospects to verify and or retrieve the required information
- Qualify leads based on the defined criteria
- Setting up an appointment for further sales meeting
- Identify the portfolio and requirement of the prospective customers.
- Maintaining accurate information of the customer records
- Achieving daily targets in terms of no. of calls, lead qualification & setting up appointments
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
Job Particulars
Education 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id580769
Job Category Tech Support
Locality Address
State Telangana
Country India
About Company
Bobton IT Solutions (B.I.T.S) is a customer centric Information Technology (IT) company focused on enabling its clients to meet their business objectives by providing various IT services. Our promise is to provide innovative IT solutions and services that enable our clients to connect the right technologies to enhance their business performance, accelerate time-to-market, increase productivity, reduce cost and improve customer service.
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