Customer Support Executive Jobs in Hyderabad - Corp one Staffing Pvt Ltd
Customer Support Executive
Job Description
Job Summary
General Role :
- Answer incoming & outgoing calls from customers, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
- Interested candidates can apply here Immediately.
Responsibilities and Duties
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in the call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Required Experience, Skills and Qualifications
- Previous experience in a customer support role, Fresher’s are welcome
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively.
- English & Hindi Mandatory.
- Education : Intermediate/Graduate.
- Fresher or experienced both are eligible
Skills
- required language proficiency in Hindi & English.
- knowledge of customer service principles and practices
- knowledge of call center telephony and technology.
- Job Type: Full-time
- Salary: 10,000.00 to 14,000.00 /month.
Job Particulars
About Company
CorpOne is dedicated to providing quality and feasible outsourcing solutions.
And, these solutions are geared for sustained growth.
CorpOne is one of the largest providers of business process outsourcing services in India, with an unparalleled domestic base.
An ISO9001:2008 certified company; CorpOne in a short span has emerged as the preferred choice for many market leaders, in providing: BPO services, human resource solutions & Data management services.
CorpOne solutions are unique because they are designed on strong technology and delivered with a human touch.
Our single focused approach to the client’s needs buttressed by our strong work ethics has given us a 100% growth since the very beginning. Constantly reinventing and adapting itself to changes .