Customer Support Executive Jobs in Hyderabad - HealthFolks.com
Job Description
The successful candidate will be required to:
- Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Responsibilities:
- Discuss goods or services information with customers or patrons.
- Obtain customer information and possible customer leads
- Respond to customer inquiries both telephonically and by email or chat
- Execute sales or other financial transactions.
- Provide notifications to customers or patrons.
- Refer customers to appropriate personnel
- Identify and escalate priority issues
- Calculate costs of goods or services.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Promote products, services, or programs.
- Maintain strict level of quality in the process
- Should have completed Graduation in any stream
- Preferably from Healthcare / Pharma industry background
- Excellent communication, listening and persuasive skills
- Negotiation and problem-solving skills
- Should display high level of energy and tolerance
- Experience in a call center or customer service environment would be preferred
- Languages Known- English, Hindi & Telugu will be an added advantage
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id458606
Job Category BSc/BCA/BBM , Tech Support
Locality Address Gachibowli
State Telangana
Country India
About Company
HealthFolks - An MNR Group of Company is currently looking for skilled, proactive, and motivated individuals in Hyderabad. We want someone to play an integral role in our team by becoming our newest Customer Care Executive. We offer a friendly and dynamic work-space where you can truly fulfill yourself. This is a great opportunity for candidates seeking a challenging and rewarding role!
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