Customer Support Executive Jobs in Hyderabad - Hgs

Customer Support Executive

Hgs

0 Years

200000 - 250000 Yearly

Expired

Posted: 25 Apr 19

Dear Applicant,

Your profile has been shortlisted for “Phone Banking Officer” for one of the largest bank in India.

Job Description :

Roles and Responsibilities :

· Communicating with customers through various channels for banking process over the phone
· Acknowledging and resolving customer complaints.
· Knowing our products inside and out so that you can answer questions.
· Processing orders, forms, applications, and requests.
· Keeping records of customer interactions, transactions, comments and complaints.
· Communicating and coordinating with colleagues as necessary.
· Providing feedback on the efficiency of the customer service process.
· Ensure customer satisfaction and provide professional customer support.

Eligibility Criteria :

· Willingness to work in a 24/7 environment and 5 Days working with 2 Days rotational OFF
· Only Graduates
· Fresher’s or Experienced can apply
· Age Criteria
· Fresher max 27 years
· Experienced 30 years
· Transportation
· Pick up / Drop basis night shift timings, No cab facility will be provided during day shifts
Work Location : Hyderabad (Gachibowli)