Customer Support Executive Jobs in Hyderabad - Jain Group
Customer Support Executive
Jain Group
Expired
Posted: 24 Mar 21
Job Description
Responsibilities:
1. A professional approach in answering calls and providing information about products and services, taking input on issues, and resolving them.
2. Maintaining records of transactions and interactions.
3. Appropriate and timely follow-ups wherever required.
4. Escalate unresolved queries to respective departments for accuracy.
5. Ensure high standards of tone and language in all written and verbal communications.
6. Daily keep a track of customers to facilitate sales and revenue growth by maintaining a good
level of understanding with customers.
7. Ability to lead a team.
8. Knowledge of mediation and conflict resolution techniques is preferable.
1. A professional approach in answering calls and providing information about products and services, taking input on issues, and resolving them.
2. Maintaining records of transactions and interactions.
3. Appropriate and timely follow-ups wherever required.
4. Escalate unresolved queries to respective departments for accuracy.
5. Ensure high standards of tone and language in all written and verbal communications.
6. Daily keep a track of customers to facilitate sales and revenue growth by maintaining a good
level of understanding with customers.
7. Ability to lead a team.
8. Knowledge of mediation and conflict resolution techniques is preferable.
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1155633
Job Category Tech Support
Locality Address Kacheguda
State Telangana
Country India
About Company
208-209, 2nd Floor, Omar Building, Opp.HP Petrol Bunk, Kachiguda Railway Station Road, Hyderabad, Telangana, India
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