Customer Support Executive Jobs in Hyderabad - Medi Assist Insurance TPA Pvt Ltd
Customer Support Executive
0 Years 
Not disclosed 
Any Post Graduate, Any Graduate, Other Graduate, Other Post Graduate 
Job Description
· Good in Communication, Ability to take calls.
· Good in Hindi,English and any Local Language.
·
Willing to work in different shifts
Morning,Afternoon&night shifts(flexibility)
· Handling customers calls and call back for complaint calls.
· Responsible for attending calls & have to co-ordinate with the customers in regard.
· Responsible for conducting briefing about any changes / new updates or process change from time to time
· Good Communication skills for Handling Escalation Emails & Calls
· Basic Insurance Knowledge
· Require Good oral and written communication.
· Client Management.
· Ability to effectively deal with and manage stressful situation.
Job Particulars
About Company
Company Profile:
Medi Assist Insurance TPA Pvt. Ltd
Medi Assist is India's leading Health Benefits Administrator & Wellness
Services provider. We serve 152 million lives through 5000+ corporate and
retail policies and 5 government schemes. We are an ISO 9001 and 27001
certified company that is transforming the Indian healthcare ecosystem. We're
making healthcare more accessible, affordable and actionable to millions of
people around the country; we're changing the way the various stakeholders of
the ecosystem - insurers, insured and medical service providers - interact with
each other; and we're influencing the ecosystem to cover many more lives that
today remain unserved.
Through our strong portfolio of group companies, we make a rich continuum of
healthcare services, from health benefits administration, prevention through
recuperation and maintenance, available to our customers under a single
umbrella. We leverage our superior network of service providers and procurement
supply chain to reduce the overall cost of care in the ecosystem. At the same
time, our unparalleled pan-India presence allows us to reach out to and service
millions of lives quickly and efficiently.
Technology is another major differentiator - we use technology to reduce cost
of claims management, mitigate the risks of fraud and abuse and help discerning
consumers avail a range of healthcare service online or using their smartphone.
The Medi Assist family has grown to 3000 employees since its inception in 2002
and now has a presence in over 27 locations across India. We have also been
recognised as one of India's fastest growing companies by Forbes.
