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Customer Support Executive Jobs in Hyderabad - Nephrocare Health Services Private Limited

Customer Support Executive
Nephrocare Health Services Private Limited
Customer Support Executive Jobs in Hyderabad - Nephrocare Health Services Private Limited
Last Date 31 Jul 2018

Nephrocare Health Services Private Limited - Job Details

Date of posting: 11 Jun 18

  • Role: Customer Support
  • Qualification : Any Degree.
  • Experience: Freshers – 3+ Years 
  • Location: Hyderabad
  • Should be able to speak Tamil(Mandatory),English and Telugu / Hindi
  • Responsible for ensuring customer delight, relationship management and maintaining good report.
  • Responsible to handle the incoming and outgoing calls, Guest (Customer),tele-calling (Feedback Calls) activities and will keep a track of the data of calls.
  • Follow up with the E-Mails related to Customer care.
  • To ensure excellent service is provided during their dialysis if not escalate the issue to concern department.
  • Analyzing the feedbacks of the customers and working on improving the service levels.
  • Participating in various surveys like customer satisfaction, proficiency levels at the centres, etc
  • To enlighten the Guest (Patient) about intimating about our various schemes, discounts, etc
  • Solves guest’s problems when they approach the under our purview.
  • Ability to provide information verbally clearly and effectively.
  • Responsible for patient complaints and escalate them to next level and necessary follow up. 

Job Summary

Job Type : Full Time
Job Category : Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3+ Years )

About Nephrocare Health Services Private Limited

NephroPlus is India’s largest dialysis center network. Each NephroPlus center is a one stop shop for all of a dialysis guest’s needs. With a strong commitment to quality, NephroPlus is spearheading a change in the way dialysis is done in India.We have around 140 Centers in 18 States. 
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Nephrocare Health Services Private Limited recruiting Customer Support Executive Experienced(0 to 3+ Years) candidates candidates nearby Hyderabad.Nephrocare Health Services Private Limited vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Nephrocare Health Services Private Limited Company recruits a lot of Experienced(0 to 3+ Years) candidates candidates every year based on the skills Linux. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad can apply for Customer Support Executive position in Nephrocare Health Services Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Nephrocare Health Services Private Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Nephrocare Health Services Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Nephrocare Health Services Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Nephrocare Health Services Private Limited and near your city and get a secured career.