Customer Support Executive Jobs in Hyderabad - NICEFIT

Customer Support Executive

NICEFIT

0 Years

10000 - 12000 Monthly

Expired

Posted: 14 Mar 17

Extremely good communications skills
Ability to listen to and address to problems. With very active problem-solving skills
Good interpersonal skills
Ability to handle pressure and emergency situations
Good knowledge in MS office (Excel, word, PPT) for maintaining records
Able to attract potential customers by answering product and service questions; suggesting information about other products and services
Opening customer accounts by recording account information
Maintaining customer records by updating account information
Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.