Customer Support Executive Jobs in Hyderabad - ProYuga Advanced Technologies Ltd
Job Description
Responsibilities:
- Prompt response to customer inquiries through chat/Email/call
- Identify and assess customers’ needs, and resolve their queries
- Provide accurate, valid and complete information by using the right methods/tools
- Follow communication procedures, guidelines and policies of the company
- Build sustainable relationships and trust with customers through open and interactive communication
- Take the extra mile to satisfy customer needs
- Languages: Ability to read, write and speak English (and) Bengali/Marathi/Kannada. Knowing Hindi would be an added advantage
- Patient, empathetic, and communicative
- Proven customer support experience or experience as a client service representative would be an added advantage
- Should have good verbal and written communication skills
- Strong phone contact handling skills and active listening
- Ability to multi-task, prioritize, and manage time efficiently.
Job Particulars
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id414252
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Gachibowli
State Telangana
Country India
About Company
ProYuga Advanced Technologies Ltd. develops transformative products in Virtual, Augmented and Mixed Reality.
ProYuga has launched its first product iB Cricket, a new format of cricket, in the presence of Shri Ram Nath Kovind, Hon'ble President. iB Cricket is a vSport which provides the world's most immersive Virtual Reality cricket experience.
iB Cricket is developed by a team of young graduates from premier institutes like IITs, IIMs, IIIT Hyderabad, etc.
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