Customer Support Executive Jobs in Hyderabad - Start-up
Job Description
- We are a start-up in the medical transportation space.
- We are looking for a reliable Customer Care associate who will be responsible for handling calls for transportation requests.
- She/He will have to manage the entire cycle from request to fulfillment and completion of the ride.
Responsibilities:
- Handle calls from customers for transportation requests.
- Confirm request, identify and coordinate with service providers.
- Follow up until completion of ride. Ensure customer is always informed.
- Diligently follow up for callback requests and scheduled rides.
- Adhere to and complete all steps and processes defined for call handling.
- Calm demeanour, confident and clear communication
- Ability to multi-task while on call and make quick decisions.
- 2-3 years of experience in customer calls handling, preferably in transportation space.
- Flexibility for working in shifts.
Job Particulars
Who can apply Experienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id292908
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Telangana
Country India
About Company
We are a start-up in the medical transportation space.
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