Customer Support Executive Jobs in Hyderabad - Sureworks Infotech
Job Description
Job Summary
Position : Customer Support Representative / Customer support executive
Exp : 0.6 - 1 Yrs
Location : Secunderabad /Hyderabad
Role
- Coordinates daily benefits processing.
- Gathers employee data and processing of monthly billings for all group plans.
- Implements and maintains group benefits databases.
- Prepares regular benefits reports.
- Edit written communications, reports, or other items on a daily basis.
- Assist with the communication, implementation, and administration of employee benefits.
- Consult with and advise employees on eligibility, coverage, and claim procedures.
- Maintain confidential department records and office files in accordance with internal company procedures.
- Provide overall support to all functional teams as needed
Job Particulars
About Company
Sureworks Infotech Pvt Ltd., is an integrated service management and support company offering comprehensive and standardized life cycle services for the full spectrum of Information technology products including Servers, Storage & Networking devices ranging from entry level to enterprise level catering different formats and clients from all segments.
Established in the year 2009, Sureworks operates primarily as an after sales service for Information Technology providing functional and technological repair and maintenance services, Sureworks delivers ISO 9001 standard, ‘end to end’ service solutions, designed to fulfill and enhance service level commitments, enabling partners to better serve their customers in an efficient and cost effective manner.
Supported by a team of over 100 engineers, technicians and service executives, Sureworks handles more than 5000 service calls every month, with superior repair capabilities and standardized support practices to assist individual and small-scale establishments as well as complex IT environments in large organizations to install, maintain, troubleshoot assets in a cost-effective, efficient and viable manner.
We take privilege in introducing ourselves as one of the Pioneer in Enterprises Support across India. We have team of expert professionals engaged in providing troubleshooting and repairing spread across India.
