Customer Support Executive Jobs in Indore,Hyderabad - First Step First
Job Description
Cab Facilities available
Requirement :
A “Customer Service Representative” must have
- Excellent verbal, written and listening skills
- Should have good command over Grammar and Fluency in English
- Should not have any MTI ( Mother tounge influence ) while conversing.
- Details of several functions to provide quality service
- Good knowledge of computers.
- Ability to Write/type messages to ensure professional tone.
- Handle queries and complaints of the Amazon related to products
- Transaction handling Services, Problem-Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly and approachable individuals that understand the impact of great customer service
- Responsible to deliver high quality and productivity results that meet the identified targets
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively
DESIRED CANDIDATE PROFILE:
- Education qualifications – HSC/Any Graduate
- Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
- Excellent interpersonal skills
- Should not be below 18 years of age
- Flexible to work in rotational shifts as per US Hours, according to business needs
Job Particulars
About Company
First Step First is a Corporate Training, Recruitment & Consulting Company. We specialize in Training and Human Capital Development, for both management and technical skills. In addition to the extensive industrial experience in human resources management, we have a pool of experts in our team specialized in specific areas that serve organizations of various industries.
We work together with companies as smart partnership in providing hands-on solutions to help solve day to day business challenges by developing their human capital, building their brands, advertising their image and marketing their products - all with the help and guidance of our multifaceted organization.
We believe in a comprehensive approach - becoming a part of our client's business and knowing as much about their operations and challenges as possible. We want to support you in meeting your needs and goals in improving bottom line results to sustain the competitive world.
