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Customer Support Executive Jobs in Indore - MMF Infotech Technologies PVT LTD

Customer Support Executive
MMF Infotech Technologies PVT LTD
Indore(A.B. Road., Navlakha, Palasia Square, Indore-Others)
Other Graduate, M.Com, BBA/BBM, B.Com
0 Years
12000 - 20000 Monthly
MMF Infotech Technologies PVT LTD
Last Date 17 Dec 2021
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MMF Infotech Technologies PVT LTD - Job Details

Date of posting: 18 Oct 21
Skills:
  •  Excellent communication and analytical skills
  •  Strong leadership and management skills
  • Must have excellent interpersonal skills
  •  Excellent written and verbal communication
  • Active listening and Problem-solving skills
  • Ability to multitask, prioritize, and manage time effectively

Roles and Responsibilities
  • A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal theref
  •  Keep records of customer interactions, process customer accounts, and file documents
  •  Proficiently communicating with customers electronically and taking follow up of the procedures.
  • Handling customer queries regarding various products
  • Identify and assess customer needs to achieve satisfaction
  • Exhibiting patience in order to resolve queries in a timely manner
  • Escalate unresolved issues to the appropriate internal teams
  • Document knowledge in the form of solution article
  • Respond to customer queries in a timely and accurate way, via phone, email, or chat
  • Patience when handling tough cases.
  • Take a deep dive into product key features and have keen insight/knowledge about the product

Job Summary

Job Type : Full Time
Hiring Process : Written-test, Face to Face Interview
Who can apply : Freshers
Country : India

About MMF Infotech Technologies PVT LTD

We are an IT-based E-Commerce company.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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MMF Infotech Technologies PVT LTD Company recruits a lot of candidates every year based on the skills . The candidates with Other Graduate, M.Com, BBA/BBM, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Indore(A.B. Road., Navlakha, Palasia Square, Indore-Others) can apply for Customer Support Executive position in MMF Infotech Technologies PVT LTD. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the MMF Infotech Technologies PVT LTD recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of MMF Infotech Technologies PVT LTD and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of MMF Infotech Technologies PVT LTD and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in MMF Infotech Technologies PVT LTD and near your city and get a secured career.