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Customer Support Executive Jobs in Indore - .MMF Infotech Technologies Pvt. Ltd

Customer Support Executive

.MMF Infotech Technologies Pvt. Ltd
Expired

Posted: 12 Dec 19

Job Description

  • He is responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.
  • He is responsible for rendering useful administrative support to other members of the customer care team.
  • He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  • He is responsible for monitoring Call tracking for responses from the administrative team so call returns are done in a timely fashion.
  • His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know inquiry is still being researched.
  • His responsibility is to answer participant questions, as well as question participants to obtain a full understanding of what information is being requested.
  • Job Particulars

    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id787240
    Locality Address
    Country India

    About Company

    MMF Infotech is a rare platform where Talent meets Technology to deliver highly competitive solutions and services for businesses. Our service areas are web design and development, mobile application development, digital marketing and range of back office services.We are a group of energetic and enthusiastic individuals, each possessing expertise in his or her area. We make sure that our prestigious clients receive cut edge and customized services and solutions – whether you want to facelift your website, strengthen your web presence, serve your customers with user-friendly mobile apps, or want need based IT services
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