Customer Support Executive Jobs in Indore - Process Master Pvt. Ltd.
Job Description
- Process Master Technologies Pvt. Ltd., Indore (MP)
- Process Master is looking for a candidate who can implement ERP at client site, technical and functional support to our PROCESSMASTER ERP solution users.
- Freshers with excellent communication skills can also apply.
- Job Profile: Customer Support Executive
- Industry Type: IT Software
- Job Location: Indore / Ahmedabad
- Experience: 0-3 yrs.
- Job Type: Full Time
- The ERP Implementation Professional will work closely with ERP team members as well as end users to provide functional support and training of business processes enabled by PROCESSMASTER ERP in the respective modules.
- ERP Implementation, for the modules like Finance, Production, Stores, Sales, Inventory Control.
- Provide ERP support by resolving customer queries via phone, email, remotely or at client-side location.
- Responsible to communicate with Customer ERP core team, implementation team, Technical consultant and his Manager.
- To Maintain Flowcharts, SOP's and prepare user manuals and provide end user training
- To configure, deploy and manage the ERP system and the backend database system
- Extensively travel to client end for software implementation and training purpose.
- Any Graduate/Post Graduate with 0-3 yrs. experience of working with ERP Softwares
- Minimum 1+ year working experience in Software implementation and Support
- Strong knowledge of PLSQL is required
- Ability to solve complex business issues and having excellent communication and presentation skills
- Functional knowledge of ERP Modules and Processes
- Prior experience in implementation and support of Manufacturing ERP Solution would be preferable
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id491515
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Madhya Pradesh
Country India
About Company
Process Master Technologies is an eminent name in the business sphere, renowned to offer unsurpassed IT software solutions in the field of business process management, business analytics and enterprise mobility. Evoking innovation in true sense, we aim to bring never seen before transformation in contemporary work environments to accelerate organizational progression and maximize profitability. From ideation and conceptualization to development, deployment, and after-sales services, our genius professionals know their work well and never hesitate to walk an extra mile to cater to the industry specific needs of our clients. We deliver smart, dedicated and timely services to add value in our client's business and our ISO 9001:2008 certification accredits our performance and dependable work ethics.
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