Customer Support Executive Jobs in Indore - ReckonHR
Customer Support Executive
ReckonHR
0 to 1 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 10 Jul 17
Job Description
- Job Function: Customer Service Representative
- Voice/Email-Premium Domestic
- Experience: Fresher/1yr experience preferred
- Specialisation: Operations
- Level: Executive
- Industry: CRM/Call Centres/BPO/ITES
- Location: Indore
- Salary: As per Industry norms
- Qualification: HCS/Graduate
- A “Customer Service Representative” must have
- Good verbal, written and listening skills
- Should have good command over Grammar and Fluency in English
- Details of several functions to provide quality service
- Good knowledge of computers
- Ability to Write/type messages to ensure professional tone
- Handle queries and complaints of Sellers for queries related to products/Orders
- Transaction Handling Services, Problem-Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly and approachable individuals that understand the impact of great customer service
- Responsible for delivering high quality and productivity results that meet the identified targets
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
- This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively
- Education qualifications – HSC/Any Graduate
- Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
- Excellent interpersonal skills
- Should not be below 18 years of age
- Flexible to work in rotational shifts as per business needs
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id322169
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Madhya Pradesh, Rajasthan
Country India
About Company
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