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Customer Support Executive Jobs in Jaipur - Teleperformance

Customer Support Executive
Teleperformance
15000 - 25000 Per Month
Teleperformance
Last Date 16 Jan 2018

Teleperformance - Job Details

Date of posting: 17 Nov 17

KEY SKILLS:

  • Good communication Skills
  • Intermediate knowledge of MS Office suite, include Excel
  • Good Customer service & interpersonal Skills
  • Ability to Multi task

JOB DESCRIPTION:

  • To provide world class service to customers in a customer centric environment.
  • Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer tools.
  • Assisting customers with inquiries while providing consultative support and recommendations.
  • Document in detail all interactions with customers.
  • Effectively articulate complex information to a variety of technical and non technical customers.
  • Educate customers on products. 
  • Help customers to be successful.
  • Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up/cross selling products and services.
  • Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and Customer Satisfaction Rating.

JOB SUMMARY:

  • This position requires the candidate o be pro-active, energetic, high on ethics and on-the-toes so as to render HIS/HER services for the tasks

DESIRED CANDIDATE PROFILE:

  • Graduate/ Undergraduate/ Postgraduate. Candidates with 6 months of International BPO Experience would be preferred.
  • Excellent command over English (Verbal & Written)
  • Good knowledge of computer (typing speed 25 words per minute, accuracy at least 80%).
  • Excellent inter personal skills.
  • Open to work in Rotational shifts.
  • Should not be below 18 years of age.

Hiring Process : Face to Face Interview, Telephonic Interview

About Teleperformance

Ajami Infoserv has won accolades and business from existing and new clients for our consultative recruitment approach.We have been helping our clients to improve their recruitment process in terms of Quality-of-Hire, Time-to-Fill and Cost-per-Hire. We specialize in providing customized hiring solutions to our clients so that they can achieve greater efficiency and business performance.Through our collaborative approach and flawless execution we help our clients achieve their strategic talent acquisition goals.

Our passion, integrity and work ethics set us apart and make us a preferred hiring partner with our ever expanding client base. We seek to deliver excellent value to our clients and candidates alike with our highly professional services. We are proud to call ourselves recruiters a job that changes people’s lives and improves business performance.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Teleperformance recruiting Customer Support Executive fresher’s in Jaipur. The Teleperformance vacancies for Customer Support Executive is filled through Face to Face Interview, Telephonic Interview etc.
Teleperformance jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -International BPO. The candidates with BBA/BBM, BSc, BCA, BSW, B.FashionTech, BFA, B.F.Sc(Fisheries), 12th Pass (HSE), Diploma, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Teleperformance recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Teleperformance and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Teleperformance and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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