Customer Support Executive Jobs in Jaipur - WebNWare Info Solutions
Job Description
Designation: Customer Support Executive (Voice Process)
Job Location: Jaipur
Job Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information.
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in database in a comprehensible way
Candidate Profile
- Previous experience in a customer support role
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Ability to multi-task, set priorities and manage time effectively
- Excellent Communication skills.
- Ready to work in flexible shifts.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id288470
Job Category Tech Support
Locality Address
State Rajasthan
Country India
About Company
Web N Ware is a multi-skilled software service provider with a highly competent workforce and strong global presence. With years of honed expertise in cross-platform skills and quality-integrated methodologies, Web N Ware adopts a competent global delivery model in providing value-based solutions as well as professional services to clients worldwide. Web N Ware brings clients the best of both worlds: the savings and superior quality of offshore development, and the immediacy and trust of a local company. Through a decade, Web N Ware has built an offshore outsourcing powerhouse capable of delivering 24x7 project management on the largest software projects, backed by world class processes and capabilities that helps clients manage through rapid changes in technology. Our personnel expertise on PHP, Javascript, HTML, XHTML, FBML. They also have knowledge of diverse platforms, such as WordPress, Drupal, Joomla, Magento, Android and iOS
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