Customer Support Executive Jobs in Kochi - DVP ENTERPRISES
Job Description
Responsibilities
- Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id373960
Job Category Diploma , BSc/BCA/BBM , Tech Support
SkillsBPO
Locality Address
State Kerala
Country India
About Company
DVP ENTERPRISES Our enterprises hire candidates from different parts of India to work in many MNC's and also many private organisations.We provide training to the candidates in all the aspects of communicative English ,soft skills during training period.
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