Customer Support Executive Jobs in Kolkata - AKS SOFTWARE PVT LTD

Customer Support Executive

AKS SOFTWARE PVT LTD

0 Years

9000 - 15000 Monthly

Expired

Posted: 09 May 17

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
Diagnose and resolve technical hardware and software issues involving internet connectivity.
Follow standard processes and procedures;
Identify and escalate priority issues per Client specifications.
Redirect problems to the appropriate resource.
Salary: 9000 to 15000 ( In hand) + other incentives + Bonuses + Client Driven Allowances.
Other benefits : Accommodation (Lodging facility).
Location: Kolkata
Process: Basic Technical Support_Computer
Mandates: Just basic knowledge of English.
Qualification: UG/Graduate/PG
Technical knowledge is not mandate. We will be providing training on the same.