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Customer Support Executive Jobs in Kolkata - Comfort Lighting Industry

Customer Support Executive

Comfort Lighting Industry
experience-icon 0 Years
salary-icon 2000 - 5000 Monthly
Expired

Posted: 19 Jan 21

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality
MARRIED FEMALE CANDIDATES ARE REQUIRED FOR THIS POSITION 

Job Particulars

Education 10th Pass (SSC), 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1095071
Job Category Tech Support
Locality Address Sealdah Area
Country India

About Company

Comfort Lighting Industry
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