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Customer Support Executive Jobs in Kolkata - J.k info service Pvt .ltd

Customer Support Executive

J.k info service Pvt .ltd
experience-icon 0 Years
salary-icon 7000 - 15000 Monthly
Expired

Posted: 05 Oct 20

Job Description

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1011680
Job Category Tech Support
Locality Address VIP Road
Country India

About Company

J.k info service Pvt .ltd
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