Customer Support Executive Jobs in Kolkata - Wizard E Marketing Pvt Ltd

Greetings from Wizard Group

We are an 14 year old International BPO 

We are looking for some fresher as well as experienced candidates for voice process

Process -

• UK and US Tech Support
• UK and US Telecom Process

Shift Timings -

• UK Shift – 1,30 pm to 10.30 pm , 3.30 pm to 12.30 am
• US Shift - 9.30 pm to 6.30 am

Required Experience, Skills and Qualifications

• Candidates must possess excellent communication skills
  
• Candidates must possess negotiation skills
  
• Candidates must be at least class 12 passed out
  
• Candidates must be goal oriented and must have interest in growing in a company
  

Job Description

• The position of CCE (outbound telemarketing & sales) consists of using cold calling techniques on prospects and persuading potential customers to purchase a product or service.
  
•  Adjust sales scripts to better target the needs and interests of specific individuals.
  
• Conduct client or market surveys, and type detailed notes regarding sale or service offered.
  
• Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.
  
• Explain products or services and prices, and answer questions from customers.
  
• Follow sales scripts and probe to better target
  

Benefits

• Fixed Salary on Time
  
• Salary (10k to 12k in hand for Fresher)
  
• Salary (Negotiable for experience)
  
• PF + Medical allowance
  
• No Target Based salary
  
• Best Training Support
  
• Cooperative HR Team
  
• Cafeteria
  
• Pick/Drop (For Odd Hours)
  
• Referral Bonus
  
• Timing: 11.00 am - 5.30 pm