Customer Support Executive Jobs in Lucknow - Technotask Business Solutions Pvt. Ltd.
Customer Support Executive
Technotask Business Solutions Pvt. Ltd.
1 to 3 Years 
10000 - 15000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 03 Aug 21
Job Description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
Position: Customer Care Associate
Salary: Up to 15K (Depends on experience)
Location: Lucknow (Uttar Pradesh)
Responsibilities
Communicate with customers via phone, email and chat.Provide knowledgeable answers to questions about product, pricing and availability.Work with internal departments to meet customer's needs.Data entry in various platforms.
Qualifications
At least 1 - 3 years' of BPO/Ecom work experience.Freshers can also apply.Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work.Excellent English Communication.
Position: Customer Care Associate
Salary: Up to 15K (Depends on experience)
Location: Lucknow (Uttar Pradesh)
Responsibilities
Communicate with customers via phone, email and chat.Provide knowledgeable answers to questions about product, pricing and availability.Work with internal departments to meet customer's needs.Data entry in various platforms.
Qualifications
At least 1 - 3 years' of BPO/Ecom work experience.Freshers can also apply.Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work.Excellent English Communication.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Experienced (1 to 3 Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1277730
Job Category MBA , Diploma , BSc/BCA/BBM , 1 to 3 Yr Exp , Tech Support , Work from Home
Locality Address
State Uttar Pradesh
Country India
About Company
Technotask business solutions Private Limited (TTBS) is a leading player in the field of BPO-BPM, Contact Centre Service/BPO (Voice, Email, Chat), Inbound and Outbound Project Management & HRO Space founded by Manoj Kumar Biswas, Syed Adil and P. Vaibhav Naidu to Innovate.
Our headquarter is in Bhopal (Madhya Pradesh) and branch in Rajnandgaon (Chhattisgarh) and Bangalore.
The company has been founded with a special objective to cater to the dynamic needs of the Startup (ecosystem) industry in India and across the world, with a prime focus on ECom, Fintech, Foodtech and Apparel Fashion industry.
We carry a cumulative experience of 40+ Years in the field of Customer support, ITEs and Business Analytics. We have capabilities in multiple lines of businesses, like:
* Voice, Chat & Email
* Cataloguing
* L2 Support
* Social Media Support
* Quality Audits and
* Backend processes including but not limited to Data Analytics, Supply Chain Management and
Customer Satisfaction Management and Reputation Management.
We provide Pan India support to one of the largest E-Com Companies that has been awarded the Best Start-up of India in 2020 and have in our portfolio one of the most valued brands in women's apparel along with a couple of leading brands from the Fintech industry.
We have ready Infrastructure with Pipelined Manpower for a fast start and quick ramp up with the necessary support systems in place to deliver with high levels of efficiency and quality. Operating out of two locations we currently employ ~700 resources.
Our headquarter is in Bhopal (Madhya Pradesh) and branch in Rajnandgaon (Chhattisgarh) and Bangalore.
The company has been founded with a special objective to cater to the dynamic needs of the Startup (ecosystem) industry in India and across the world, with a prime focus on ECom, Fintech, Foodtech and Apparel Fashion industry.
We carry a cumulative experience of 40+ Years in the field of Customer support, ITEs and Business Analytics. We have capabilities in multiple lines of businesses, like:
* Voice, Chat & Email
* Cataloguing
* L2 Support
* Social Media Support
* Quality Audits and
* Backend processes including but not limited to Data Analytics, Supply Chain Management and
Customer Satisfaction Management and Reputation Management.
We provide Pan India support to one of the largest E-Com Companies that has been awarded the Best Start-up of India in 2020 and have in our portfolio one of the most valued brands in women's apparel along with a couple of leading brands from the Fintech industry.
We have ready Infrastructure with Pipelined Manpower for a fast start and quick ramp up with the necessary support systems in place to deliver with high levels of efficiency and quality. Operating out of two locations we currently employ ~700 resources.
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